Related skills
data analysis powerpoint📋 Description
- Lead development of data structures for automated CX analysis across channels.
- Validate data structures to ensure precision and recall.
- Test Research tools that support data structures.
- Provide feedback on tooling and data integration with CEA.
- Translate client requirements into data solutions and execution plans.
- Some team members may work directly with clients as SMEs.
🎯 Requirements
- 5+ years of consultative account/program management.
- Significant BI analytics and data visualization experience.
- Experience building/analyzing datasets for operational outcomes.
- Ability to develop and quantify operational recommendations.
- Excellent English communication skills.
- Ability to work cross-functionally across teams.
🎁 Benefits
- Global company with opportunities to learn and grow.
- Endless internal career opportunities across roles and locations.
- Fast-paced, collaborative, and creative environment.
- NICE is an equal opportunity employer.
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