Related skills
analytics powerpoint cx📋 Description
- Serve as focal point for pre-defined data structures for automated CX data across channels.
- Validate data structures to ensure high precision and recall.
- Test evolving tools from Research to support data structures.
- Provide feedback to Research/Product on tooling and data integration.
- Work with client requirements to understand new requests and how we can meet them.
- Team members may work with clients as Subject Matter Expert on data solutions.
🎯 Requirements
- Bachelor's degree in Management, Finance, BI/Analytics or related field.
- Master's degree preferred.
- 5+ years of consultative account/program management with BI/analytics.
- Experience building/analyzing datasets for operational outcomes.
- Experience developing, positioning, and quantifying operational recommendations.
- Excellent English oral and written communication.
- Proficient in creating and delivering polished PowerPoint presentations.
- Experience in Management Consulting.
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