Related skills
javascript html python prompt engineering powerbi📋 Description
- Design and optimize chatbot flows to convert, engage, and support customers.
- Write clear conversation copy matching brand tone and objectives.
- Analyze transcripts and bot performance to identify gaps.
- Apply NLP/LLM tools and prompt engineering to boost quality.
- Localize bots with international teams for regional goals.
- Collaborate with analytics to measure impact and metrics.
🎯 Requirements
- 2+ years designing, launching, and maintaining chatbot/AI solutions.
- Experience with NLP platforms like Dialogflow or Watson.
- Experience with LLMs and prompt engineering.
- Proficient in Python, HTML, or JavaScript.
- Strong data fluency; proficient with Excel or PowerBI.
- Agile experience; familiar with Asana, Azure Boards, Figma, LucidChart.
🎁 Benefits
- Flexible, collaborative environment across design, engineering, and product.
- Global, mission-driven team shaping AI + human experiences.
- Opportunity to influence millions of customer interactions daily.
- Work at the intersection of technology, language, and empathy.
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