Related skills
salesforce retention ai llms rag📋 Description
- Roadmap for Retention & Growth: Define and execute the CPM AI Copilot strategy.
- Churn prediction & health scoring: integrate scores into Copilot and alert CPMs.
- Upsell & cross-sell: create features to suggest next-best products for clients.
- Automate relationship management: draft Portfolio Review summaries and reports.
- Client forecasting & account planning for ~85 CPM clients.
- Collaborate with CPMs to translate retention needs into tech requirements.
🎯 Requirements
- 3+ years in Product Management focused on Customer Success or fintech retention.
- AI fluency: strong understanding of LLMs and RAG; summarize histories into briefs.
- Experience with Salesforce CRM and data lakes.
- Proven collaboration with data science and CPM teams.
- Fintech retention strategies or AI-driven product experience in high-growth environments.
- Excellent ability to define requirements and roadmap with business value.
🎁 Benefits
- Dedicated mentorship from experienced managers.
- Cutting-edge technology and tailor-made tools.
- Clear, accelerated career progression.
- Dynamic and supportive culture.
- Generous benefits including health care and social benefits.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Product Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!