AI Commercial Enablement Lead - Client Management

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce ai llms rag data lakes

๐Ÿ“‹ Description

  • Build AI Copilot for the Client Portfolio Management team.
  • Define retention and growth roadmap with predictive coaching.
  • Integrate churn health scores into the Copilot for CPMs.
  • Design upsell and cross-sell features for client portfolios.
  • Automate Portfolio Review summaries for CPMs.
  • Translate retention friction into technical requirements.
  • Forecast and plan for ~85 CPM clients.

๐ŸŽฏ Requirements

  • 3+ years in Product Management in CS/Account tools or fintech retention.
  • AI-first product experience; startup/high-growth AI env preferred.
  • AI/Technical Fluency: LLMs and RAG; summarize histories into briefs.
  • Data-driven: Salesforce CRM and data lakes.
  • Strong collaboration across data science, engineering, and product teams.
  • Excellent communication and stakeholder management.

๐ŸŽ Benefits

  • Dedicated mentorship
  • Cutting-edge technology
  • Clear, accelerated career progression
  • Dynamic and supportive culture
  • Generous benefits package (health and social benefits)
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