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chatbot agile stakeholder management ai user storiesπ Description
- Facilitate requirements elicitation sessions with leadership, users, data teams, and IT.
- Develop and manage user stories, process maps, wireframes, and traceability.
- Define baseline performance measures and KPIs for time savings, accuracy, and user satisfaction.
- Support product analytics and utilization reporting; translate insights into backlog priorities.
- Develop training materials, FAQs, and communications artifacts for rollout and adoption.
- Coordinate UAT planning and scripts; ensure stakeholder validation for release.
π― Requirements
- Bachelorβs degree in Business, Information Systems, Public Administration, or related field.
- CBAP/CCBA, PMI-PBA, Agile (CSM/PSM), Human-Centered Design training preferred.
- 10+ years in business analysis or IT delivery; 1β2+ years supporting AI-enabled solutions.
- Experience with AI-enabled or analytics platforms.
- Strong stakeholder communication and documentation skills.
- Ability to obtain and maintain Top Secret clearance eligibility.
π Benefits
- Competitive salary
- Health, dental, and vision insurance
- 401K
- Discretionary PTO
- Professional development opportunities
- A dynamic and collaborative work environment
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