Related skills
slack zapier workflow automation salesforce prompt engineering📋 Description
- End-to-End AI Strategy across CX lifecycle (onboarding to renewals)
- Claude Workflow Engineering: design and deploy Claude-based workflows
- Revenue Orchestration: automate renewals, upsells, cross-sell
- AI Insight Extraction: analytics from NPS, churn, conversations
- Prompt Engineering Leadership: scalable prompts and templates
- Cross-Functional Integration with Product, Sales, Ops, CRMs
🎯 Requirements
- Education: Bachelor's in Business, Analytics, CS, or related field; Master’s in AI/ML preferred.
- Core Experience: 2–4 years in CX operations, AI automation, or data analytics.
- LLM Proficiency: Claude or other LLMs, with prompt engineering and workflow design.
- Tech Stack Expertise: Salesforce, Pendo, Slack, and Zapier.
- Systems Thinking: translate problems into scalable AI solutions.
- Technical Literacy: APIs, data integrations, deployment infrastructure.
🎁 Benefits
- 12M+ users across 120 countries
- Innovative team solving real-world finance and AI challenges
- Flexible, inclusive culture that empowers you
- Your work drives efficiency and smarter decisions
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