Customer Advocacy Manager

Added
2 days ago
Type
Full time
Salary
Salary not provided

Related skills

project management video_testimonials reviews_management

📋 Description

  • Grow and improve Agiloft's customer advocacy arm
  • Identify and recruit customers to share contracting stories
  • Manage advocacy program and platform to raise engagement
  • Oversee sourcing/production of case studies and video testimonials
  • Lead reviews on G2/Gartner Peer Insights to boost rankings
  • Source stories for marketing events, webinars, and analysts

🎯 Requirements

  • Proven track record (3+ years) owning a customer voice program
  • 7+ years in software marketing
  • Extensive experience creating customer-focused content
  • Excel in customer-facing roles and maintaining customer relationships
  • Ability to project manage across various teams
  • Proficient in managing, tracking and forecasting a budget

🎁 Benefits

  • Floating holidays
  • Quarterly wellness day
  • Employee Resource Groups (ERGs)
  • Remote-friendly environment
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