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Customer Success Tech - Italy

Added
21 days ago
Location
Type
Full time
Salary
Not Specified

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Created in Lyon in 2016 by French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 8000 customers and revenue growth above 100% YoY for the past 3 years. GP Bullhound has ranked us as the next most likely unicorn in Europe.

Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid.
Cash is King, and Agicap fundamentally reshapes the way companies manage one of their greatest pain points.
Our ambition is to become the global financial management solution for SMEs and Mid-Market companies worldwide.

To help us get there we have raised 4 rounds of fundings so far, with prestigious VC funds including Greenoaks, Partech, BlackFin and most recently in November 2024 of €45M with AVP.

These additional resources further fuel our product innovation, allowing us to grow significantly the team by welcoming new talents and accelerating our international expansion across Europe. We are now over 500 people.
We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure!


Working together with the Onboarding team and the CS Ops team, you will have a direct relationship with clients and you will provide regular feedback to the Product team. Your mission will consist of assisting clients in their implementation of Agicap solution’s key features (banking and data integration).
For that purpose, you will be responsible for :
  • You graduated from an engineering or business school
  • You speak perfectly Italian as well as fluent English, French as a second language is ideal
  • You have an excellent command of Excel
  • You have ideally experience in automating data processing via VBA or other languages
  • You are a team player and want to share your knowledge
  • You are willing to develop your customer interactions skills
  • You are curious and a fast-learner
  • You have developed excellent oral and written communication skills
  • You are ambitious and the start-up mindset appeals to you
  • You are ready to give it your all for a project you fully adhere to

🎁 What we offer :
  • Perfect moment in terms of growth and opportunities to join our adventure
  • Competitive salary
  • Fast learning environment, entrepreneurship and team spirit
  • An incredible team of entrepreneurs
  • Thursday beers and afterworks with the team

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