Agentic AI Implementation / Customer Success Engineering Manager - Night Shift
Related skills
workflow automation python prompt engineering apis tool calling📋 Description
- Own end-to-end delivery of Agentic AI implementations across multiple customers.
- Design and review agentic AI architectures, workflows, and tool orchestration.
- Guide teams on prompt engineering, agent memory, and guardrails.
- Lead customer discovery and onboarding for AI implementations with clear requirements.
- Translate business goals into scalable AI solutions with timelines and success metrics.
- Act as primary escalation point for complex or high-risk customer issues.
🎯 Requirements
- Bachelor's degree in CS, Engineering, IT, Data Science, or related field.
- 6+ years in AI product implementation, customer success, or technical delivery with leadership.
- Experience supporting US-based, customer-facing deployments.
- Proven ability to lead customer-facing engagements, escalations, and complex implementations.
- Excellent spoken and written English for non-technical stakeholders.
- Experience onboarding enterprise AI/automation deployments.
- Hands-on expertise in Agentic AI workflows, prompt engineering, and tool calling.
- Working knowledge of Python, APIs, SaaS tools, and workflow automation.
🎁 Benefits
- Hybrid work environment with flexibility and ownership.
- Global, collaborative team working on GenAI solutions.
- Comprehensive health, life, and wellness benefits.
- Growth and continuous learning opportunities.
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