Agent Success Associate (fully remote)

📋 Description

• Proactively reach out to top real estate agents via phone, email, and text to build consultative relationships.
• Guide agents through onboarding, explain referrals and contracts, and ensure they’re set up to receive and convert leads.
• Serve as primary contact for newly onboarded agents during their initial ramp and help them use HomeLight tools (mobile app, warm transfers).
• Maintain a consistent daily outreach cadence focused on quality conversations.
• Collaborate with Senior Relationship Managers to identify agents to onboard and ensure smooth handoffs after activation.

🎯 Requirements

• Recent college graduate pursuing a career in sales, customer success, or partnerships.
• Strong interest in learning real estate and developing consultative sales skills.
• Comfort with outbound calls, emails, and texts; ability to build rapport with professionals.
• Coachable, growth‑oriented mindset; open to feedback and rapid learning.
• Strong ownership and follow‑through; organized and reliable through onboarding.
• Comfort with modern tools (HubSpot, Zoom, Zoom Phone, mobile apps) and eager to learn.