Related skills
crm slack onboarding clickup follow up boss📋 Description
- Monitor Agent Workflow; update systems; escalate to cross-functional teams.
- Oversee Slack channels; ensure prompt responses.
- Assess agent readiness; facilitate Listing tests; provide feedback.
- Set up agents in multiple systems; track compliance for leads.
- Assist onboarding agents with their first four leads.
- Facilitate pre-onboarding communications and 1:1 onboarding support.
🎯 Requirements
- 2-3 years of experience in operations or support.
- Proficient in ClickUp, Slack, and a CRM tool (preferably Follow Up Boss).
- Excellent communication and collaboration skills.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Professional demeanor; foster positive internal and external stakeholder interactions.
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