Related skills
crm slack clickup follow up boss📋 Description
- Monitor Agent Workflow requests; update systems and escalate issues.
- Manage Slack channels; provide prompt, effective responses.
- Assess agent readiness via listing tests; give constructive feedback.
- Set up agents in multiple systems; track lead qualification.
- Assist onboarding agents with their first four leads.
- Provide 1:1 onboarding support for tech issues and inquiries.
🎯 Requirements
- 2-3 years of relevant ops or support experience
- Proficient in ClickUp, Slack, and a CRM (Follow Up Boss preferred)
- Excellent communication and collaboration skills
- Able to multitask and prioritize in a fast-paced environment
- Professional demeanor; foster positive stakeholder interactions
🎁 Benefits
- Fully remote role with Central Time hours (one Saturday per month)
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