Related skills
communication crm slack onboarding clickup📋 Description
- Monitor and manage Agent Workflow requests in Orchard systems
- Escalate issues to cross-functional teams as needed
- Oversee Slack channels and provide prompt responses
- Assess agent readiness by facilitating listing presentation tests
- Set up agents in multiple systems and track compliance for leads
- Provide 1:1 onboarding support for tech issues and inquiries
🎯 Requirements
- 2-3 years of relevant work experience in operations or support
- Proficient in ClickUp, Slack and a CRM tool (preferably Follow Up Boss)
- Excellent communication and collaboration skills
- Ability to multitask and prioritize effectively in a fast-paced environment
- Professional demeanor and ability to foster positive interactions with internal and external stakeholders
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