Related skills
crm slack onboarding lead qualification clickup📋 Description
- Monitor Agent Workflow requests; update systems and escalate issues.
- Answer questions on Slack channels promptly.
- Assess agent readiness via listing presentations and feedback.
- Set up agents in multiple systems; track lead qualification.
- Assist onboarding agents with their first 4 leads.
- Provide 1:1 onboarding support for tech issues.
🎯 Requirements
- 2-3 years in operations or support.
- Proficient in ClickUp, Slack, and a CRM (Follow Up Boss preferred)
- Excellent communication and collaboration skills
- Strong multitasking and prioritization in fast-paced environments
- Professional demeanor; foster positive stakeholder interactions
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