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multilingual localization voice-evaluation📋 Description
- Shape and scale voice experiences across a global portfolio of AI agents.
- Improve breadth and depth of voice quality across providers and languages.
- Support multilingual readiness and timely launches across regions.
- Design repeatable evaluations for voice performance and interaction quality.
- Partner with engineering, product, and support to diagnose issues and drive improvements.
- Co-create agent personas and interaction patterns with internal teams and customers.
🎯 Requirements
- 5+ years blending product craft with applied systems thinking (voice/AI).
- Operate across many languages; bring structure to ambiguity and ship reliably with quality.
- Experience creating repeatable evaluation frameworks (rubrics, QA gates) to drive decisions.
- Excellent communication: turn signals into clear guidance for teams.
- Comfort living close to the work; deep product knowledge and edge cases.
- Experience with speech synthesis and conversational agents.
🎁 Benefits
- Flexible (Unlimited) Paid Time Off
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan with Sierra match
- Parental Leave
- Fertility and family building benefits through Carrot
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