Agent, Customer Service/Ground Operations

📋 Description

• Provide customer service to all passengers (scheduled or charter).
• Perform ground operations including aircraft cleaning and security.
• Manage baggage, seating, and boarding information.
• Marshal planes and push back the aircraft; handle denied boarding.
• Enforce safety and FAA regulations; ensure compliance.
• Work varied hours including nights, weekends, holidays.

🎯 Requirements

• High School Diploma/GED.
• Minimum 1 year of customer service experience; airline industry preferred.
• Authorized to work in the US; pass a criminal background check.
• Valid driver's license; must be at least 18.
• Basic computer skills; read, write and speak English.
• Must be available to attend required training.

🎁 Benefits

• Profit Sharing
• Medical/Dental/Vision/Life/Disability Insurance
• Medical Travel Reimbursement
• 401K with an employer match
• Employee Stock Purchase Plan
• Flight Benefits