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programmatic pinterest meta tiktok google📋 Description
- Act as primary contact for agency partners, delivering value-driven CX
- Proactively identify growth opportunities and drive ongoing engagement
- Subject-matter expert in Smartly, social advertising, and programmatic basics
- Partner with Agency Sales to drive awareness, adoption, and expansion
- Collaborate with Onboarding, Tech Solutions, Product, Eng, and Marketing
- Design and deliver scalable training programs for agency teams
🎯 Requirements
- 4+ years in CS, Account Management, or similar role in ad tech
- Knowledge of social ad platforms (Meta, TikTok, Pinterest, Snapchat)
- Programmatic advertising knowledge a plus
- Empathetic, proactive, and customer-obsessed
- Results-driven with action bias and cross-functional collaboration
- Explain complex concepts and translate data into insights
- Willing to travel for meetings and events (US-based)
- Has the legal right to work in the United States
🎁 Benefits
- Five weeks PTO, 11 holidays, unlimited sick days
- Generous healthcare packages and mental health benefits
- 401K with matching and equity grants
- Wellness and learning reimbursement
- Volunteer time off and donation matching
- And more…
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