Director of Product Management - Omnichannel

Director of Product Management - Omnichannel

AfterShip is seeking a Director of Product Management - Omnichannel to lead the product strategy and execution for our omnichannel shipping and delivery experiences. You will drive roadmap, align cross-functional teams, and influence the direction of our platform.

About AfterShip

AfterShip provides shipping and delivery tracking for ecommerce. We help merchants streamline customer experiences across channels.

Responsibilities

• Define and own the long-term product vision and strategy for omnichannel experiences across channels (web, mobile, email, push, and in-app notifications).
• Translate strategic goals into actionable roadmaps; prioritize features based on impact, customer value, and feasibility.
• Lead a multidisciplinary product team; collaborate with engineering, design, data science, analytics, and go-to-market teams.
• Develop success metrics, define KPIs, and measure product performance; drive data-informed decisions and experiments.
• Collaborate with stakeholders to gather customer feedback, market trends, and competitive insights.
• Manage stakeholders, communicate progress, and maintain alignment with leadership and cross-functional partners.

Requirements

• 8+ years of product management experience, with a track record of shipping multi-channel products.
• Demonstrated leadership of cross-functional teams and experience building scalable product processes.
• Strong analytical and strategic thinking skills; experience with product analytics and experimentation.
• Excellent communication and collaboration skills; ability to influence at all levels.
• Experience in shipping omnichannel features is a plus.
• Bachelor's degree or equivalent experience; MBA preferred.

Benefits

• Competitive salary and equity
• Flexible work arrangements
• Health, dental, and vision insurance
• Generous time off and wellness programs

Location

California, US