Activation Manager (Advocate)

📋 Description

• Activate customers for Advocate Community Expert programs and present opportunities.
• Collaborate with CSMs to support activation during reviews.
• Conduct discovery to identify pain points and advise Advocate use cases.
• Build a repeatable, global activation playbook and share feedback with Product/Support.
• Assist CSMs with discovery and value validation; no sales ownership.
• Lead presentations and demos to key accounts.

🎯 Requirements

• Bachelor's degree or equivalent experience.
• Experience in activation, onboarding, or GTM enablement at a SaaS company.
• Strong presentation, storytelling, and demo abilities.
• Experience conducting customer discovery and mapping product to pain points.
• Understanding of ROI framing and value messaging.
• Data-driven with Salesforce and Google Sheets.

🎁 Benefits

• Extended health, vision, and dental coverage.
• Life and disability insurance; Health Care Spending Account.
• Flexible PTO and work-life balance.
• RSUs with 3-year vesting.
• Coursera access for learning.
• Parental leave policy: 26 weeks primary, 13 weeks secondary.