Identify and close new opportunities within existing customer base
Maintain account retention while providing exceptional customer service and developing client relationships
Create and execute on a territory plan to drive customer retention and upsell opportunities
Coordinate with business users and procurement to ensure timely renewals
Update and maintain Sales database as appropriate
Generates trusted relationships with customers

🎯 Requirements

1-2 years of experience with customers and internal stakeholders
Strong leadership, teamwork, communication and collaboration
Proactively drive account retention with minimal oversight
Identify expansion opportunities and create campaigns
Explain solutions in business terms
MS Office (Word, Excel, PowerPoint) and Salesforce/CRM tools

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