Accounts Receivable Coordinator (Remote Eligible - Costa Rica)

📋 Description

• Respond to customer inquiries about payments, billing, collections, and refunds.
• Prioritize cash collection and aging to meet DSO targets.
• Provide AR reports, analysis, and cash forecasts.
• Work through past due reports to ensure timely cash collections.
• Provide billing assistance to Sales to resolve disputes.
• Collaborate with customers and internal groups to resolve escalations.

🎯 Requirements

• University degree or equivalent work experience.
• 1+ years of customer service experience using ERP and service ticket/case systems.
• 2+ years of accounts receivable experience (preferred).
• Excellent verbal and telephone communication skills to include proficiency in English language.
• Ability to collaborate as part of a team and external partners to achieve objectives.
• Delivers quality of work with timeliness, completeness, and accuracy.

🎁 Benefits

• Fully paid Health & Life insurance for full-time employees and family members.
• Monthly stipend to support your work and productivity.
• Asociacion Solidarista with employee and employer contributions.
• 12 days paid Vacation + Flexible Time Away Program.
• 20 weeks fully paid Maternity Leave.
• 12 weeks fully paid Paternity/Adoption Leave.