Support inbound and outbound calls with current residents on ledger inquiries
Provides centralized AR process support for residential communities
Uses computerized system for monitoring, processing and auditing the lease cycle
Communicates with site teams, residents and prospects on delinquency processes
Ensures accurate recordkeeping and resolves inaccuracies per Operations Manual
Completes tasks from a centralized mailbox and reporting

🎯 Requirements

Superior attention to detail.
Navigate computerized data entry systems.
1-2 years in retail or customer service.
Advanced written and oral communication skills.
Proficient in Microsoft Office (Outlook, Excel, Word).
Ability to work in a fast-paced environment.

🎁 Benefits

Competitive salary commensurate with experience.
Remote work: 100% remote role.
Paid time off for vacation, sick leave.
HMO coverage with company-provided plan.

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