Related skills
salesforce saas onboarding training activation📋 Description
- Onboard and activate 1Password for small business customers.
- Deliver onboarding and activation engagements across milestones.
- Host 1:many trainings to guide configuration and best practices.
- Respond to inbound inquiries with clear guidance and quick resolution.
- Monitor customer health and intervene at key moments via playbooks.
- Coach customers to adopt core features and use self-serve resources.
🎯 Requirements
- 2+ years in Customer Success or related SaaS role.
- Thrive in a fast-paced environment; adapts to change.
- Teacher at heart; distill complex systems into actionable insights.
- Detail-oriented, resourceful, and creative problem solver.
- Team player, effective collaborator, and self-starter.
- Preferred: 1Password/cybersecurity; Salesforce or Gainsight.
🎁 Benefits
- Health and wellbeing
- Maternity and parental leave top-up
- Generous PTO policy
- RSU program
- Retirement matching
- Remote-first work environment
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!