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crm looker account management data analysis power bi📋 Description
- Support onboarding and manage relationships with SMB restaurant partners.
- Drive adoption of Wolt products and services across your portfolio.
- Build strong partner relationships by understanding needs and helping them succeed.
- Improve partner performance through regular check-ins, data insights, and quality reviews.
- Act as the main point of contact for partners in your portfolio.
- Collaborate cross-functionally with operations, marketing, and sales to solve challenges.
- Monitor market trends and competitors to stay informed.
- Use data to prioritize actions and identify opportunities within your portfolio.
- Share partner feedback to help improve our ways of working and product offering.
🎯 Requirements
- 1-3+ years of experience in account management, sales, customer success, or similar roles.
- Interest in building long-term partner relationships and developing commercial skills.
- A service-oriented mindset with a strong willingness to help partners succeed.
- Strong communication skills: you can build trust and adapt to different audiences.
- An analytical approach: comfortable working with performance data (Looker/Power BI a plus).
- Proactive and hands-on: you take initiative and ownership of your work.
- Comfortable with CRM systems and quick to learn new tools.
- Fluent in Finnish and English, both written and spoken.
🎁 Benefits
- Global and growing fast: be part of a fast-moving scaleup
- Ride of a lifetime: Accelerate your career in account management
- Instant impact: Take ownership and make a difference
- Big hearts and small egos: Surround yourself with smart, friendly people
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