Account Program Manager

📋 Description

• Primary contact for federal accounts; build trusted stakeholder relationships.
• Bridge customer needs with Collibra solutions; drive adoption and value.
• Coordinate with sales, services, and engineering to safeguard account health.
• Lead planning, onboarding, deployments, and ongoing operations.
• Manage escalations and advocate for customer needs internally.
• Collaborate on product roadmaps and customer briefings.

🎯 Requirements

• 5+ years in a technical customer-facing role (TAM, SE, or similar).
• Experience supporting U.S. federal government customers (civilian, DoD, or IC).
• Strong understanding of enterprise software, SaaS, or cloud-based solutions.
• Ability to explain complex technical concepts to technical and nontechnical audiences.
• Experience in regulated or high-security environments; familiarity with FedRAMP and NIST 800-53.
• Experience with cloud platforms (AWS, Azure, or GCP), GovCloud or equivalent; active/eligible clearance.

🎁 Benefits

• Base salary range $110,000-$150,000 per year; commission eligibility.
• Bonus potential and equity for eligible roles.
• Flex Fund monthly stipend and pension/401(k) plans.
• Comprehensive health coverage and time off.
• DEI and inclusion programs; accommodations for applicants on request.
• Access to Collibra benefits page for more details.