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account management salesforce german saas renewals๐ Description
- Own renewals and collaborate with Customer Success, AEs, and Sales Ops.
- Negotiate renewals to maximize value while protecting customer trust.
- Identify customer requirements and roadblocks to drive on-time renewal.
- Create renewal orders and proposals; explore pricing and duration options.
- Identify cross-sell/upsell opportunities and execute them.
- Leverage Salesforce, Planhat, and Clari to maintain pipeline and forecast.
๐ฏ Requirements
- Experience in sales, account management, or expansion.
- Native German and fluent in English.
- 3+ years of relevant SaaS experience.
- Strong business acumen and data-driven problem solving.
- Excellent communication and presentation skills; relationship-building.
- Self-starter, eager to learn; able to work independently and in a team.
๐ Benefits
- Hybrid work model: 2-3 days at the office.
- 25 days of annual leave.
- Pension scheme with 3 options.
- Afterworks, team celebrations, and seasonal parties.
- Equipment provided.
- Inclusive, diverse environment.
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