Related skills
crm account management salesforce negotiation saas📋 Description
- Revenue ownership: meet/exceed renewals; may require regional travel.
- End-to-end renewal process from outreach to contracts.
- Proactive retention: monitor account health, minimize churn.
- Expansion identification: regular check-ins to uncover business needs.
- Relationship advocacy: voice of the customer to product team.
- Pipeline accuracy: maintain Salesforce CRM with forecasts and logs.
🎯 Requirements
- 3-4 year business-related qualification.
- 5+ years account management or BD in B2B SaaS/education.
- Experience influencing high senior executives.
- Multitask, manage projects, and work under pressure.
- Interpersonal, leadership, negotiation, creativity.
- Willingness to travel internationally/domestically; basic data analysis skills.
🎁 Benefits
- 2 Getsmarter short courses per year.
- Subsidised medical aid with Discovery Health.
- 4% 2U contribution toward pension and group risk.
- Employee Assistance Program (EAP).
- Generous leave including volunteer, study, sports, festive breaks.
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