Account Manager - US East

📋 Description

• Act as main contact for enterprise clients on the East Coast and LATAM.
• Develop and execute strategic account plans to drive retention and growth.
• Identify upsell opportunities, including Electric Class and mobility solutions.
• Build and nurture long-term relationships with key decision-makers.
• Collaborate with Sales, Product, Ops, and CX for seamless service.
• Monitor account performance and provide data-driven insights.

🎯 Requirements

• 3–5 years in B2B account management or enterprise relations (travel preferred).
• Proven ability to retain and grow strategic accounts via consultative partnerships.
• Excellent relationship management, negotiation, and communication skills.
• Strong analytical mindset; translate data into actionable insights.
• Results-oriented, proactive, balancing client service with revenue goals.
• Fluent in English; Spanish or Portuguese preferred.
• Experience with Salesforce or CRM tools preferred.

🎁 Benefits

• Medical, dental, and vision insurance for you and dependents (fully paid).
• 401(k) with employer match up to 5%.
• Company-paid life insurance (50,000 USD).
• 20 vacation days per year, increasing with tenure.
• Access to co-working spaces in LA, Miami, and NY.
• Learning budget and LinkedIn Learning for growth.