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crm account management analytics salesforce b2bπ Description
- Act as main contact for enterprise clients across East Coast and LATAM.
- Develop and execute strategic account plans to drive retention and growth.
- Identify upsell opportunities, including Electric Class and sustainable mobility.
- Build long-term relationships with key decision-makers and stakeholders.
- Collaborate cross-functionally with Sales, Product, Operations, and Customer Experience.
- Monitor account performance and provide data-driven insights.
π― Requirements
- 3β5 years in B2B account management or enterprise relations.
- Travel, mobility, or hospitality experience preferred.
- Proven ability to retain and grow strategic accounts through consultative partnerships.
- Excellent relationship management, negotiation, and communication skills.
- Strong analytical mindset; translate data into actionable insights.
- Experience with Salesforce or similar CRM tools preferred.
π Benefits
- 100% employer-paid medical insurance (including dental & vision).
- 401(k) with employer match up to 5%
- Company-paid life insurance (USD 50,000).
- 20 vacation days per year.
- Mental & physical health resources (Wellhub, Nilo Health).
- Access to co-working spaces in LA, Miami, and NY.
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