Account Manager (UK)

📋 Description

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• Engage with customers to align goals with our solutions
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• Collaborate with CSMs, Solution Engineers, and PS for a great customer experience
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• Ensure account retention and growth of lifetime value
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• Drive product adoption to maximize license utilization via onboarding
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• Support POD teams to expand accounts and upsell across our software portfolio
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• Monitor product experiences and provide recommendations to improve success
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🎯 Requirements

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• Proven track record in fast-growing SaaS businesses
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• Portfolio management for 200+ accounts across segments
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• Excellent interpersonal and communication skills; able to influence at all levels
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• Proven ability to conduct seven-figure renewal negotiations
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• Attention to detail, proactivity, and anticipation of needs
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• Experience as CSM/Renewals/Sales/IT manager or Software Sales
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• Customer-centric; positive, proactive, and helpful
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• Some travel required (events and on-sites)
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• Fluent in Dutch; other languages a plus
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