Related skills
account management data analysis customer success sales upselling📋 Description
- Own a 100+ account book to drive Net Revenue Retention (NRR).
- Collaborate with Sales, Training, and Support to boost satisfaction and retention.
- Manage the doctor journey during critical moments with service and sales skills.
- Identify upsell and cross-sell opportunities within your book.
- Drive activations of more users/doctors and sales of scanners.
- Build and maintain strong relationships with doctors at key accounts.
🎯 Requirements
- 6+ years in dental sales/account management or customer success.
- Track record of upselling and growing your portfolio.
- Established relationships with multiple stakeholders at SMBs.
- Enjoy talking on the phone with clients for >60% of your day.
- Native or near-native fluency in the local market language; Catalan a plus.
- Based in Barcelona, Spain with 4 days in-office per week.
- Comfortable analyzing data and using dashboards to inform decisions.
🎁 Benefits
- Healthcare, dental, and mental health support.
- Parental planning resources and retirement options.
- Generous paid time off.
- Inclusive, equal-opportunity employer.
- ADA-compliant and accessible workplace.
- Country-specific benefits packages tailored to where we operate.
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