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crm forecasting account management sales renewals📋 Description
- Manage a portfolio of ~200 SMB customers and hunt upsell opportunities.
- Run structured account reviews to drive adoption and revenue.
- Balance a high-volume book with deep customer engagement.
- Collaborate with CSMs, AEs and Product to apply AM playbooks.
- Own renewal cycles and pricing discussions end-to-end.
- Keep CRM data clean and forecast across opportunities.
🎯 Requirements
- Proven SMB account management experience (200 accounts)
- Strong time and calendar management; juggle multiple deals
- Excellent communication, negotiation and value-based selling
- CRM proficiency and data-driven pipeline management
- Cross-functional collaboration with CS, Sales and Product
- Balance long-term expansion with short-term wins
🎁 Benefits
- Laptop budget to set up home office
- Professional development budget
- Equity options with standard vesting
- 20 days PTO and paid parental/bereavement leave
- Ability to work from anywhere for short periods
- Structured career development plan and support
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