Account Manager, SMB

Added
1 hour ago
Type
Full time
Salary
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πŸ“‹ Description

  • Run structured SMB account reviews for ~200 customers and spot upsell opportunities.
  • Prospect a ~200-account book via discovery calls for upsell/cross-sell.
  • Manage renewal cycles end-to-end, including pricing, negotiation, and contracting.
  • Partner with CSMs to align commercial plays with customer readiness.
  • Prioritize accounts and manage calendar to balance expansion and short-term gains.
  • Maintain CRM hygiene, pipeline updates, and forecasting across opportunities.

🎯 Requirements

  • Strong prioritisation and time management
  • Experience in SaaS sales environment
  • Growth mindset: receptive to feedback
  • Great collaborator; easy to work with and iterate ideas
  • Salesforce
  • Microsoft Office Suite

🎁 Benefits

  • Competitive remuneration based on performance
  • Equity options to own a piece of what you build
  • 20 days paid annual leave plus sick, carer’s, and compassionate leave
  • Parental leave: 16 weeks primary, 6 weeks secondary
  • Learning & Development budget for growth
  • Flexible work: remote or hybrid options
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