Related skills
crm forecasting account management customer success salesforce📋 Description
- Lead growth and expansion of current customer base via upsell opportunities.
- Educate customers on upgrading to higher tier or adding users.
- Proactively meet with customers to understand processes and identify business challenges.
- Perform product demos to showcase features and solutions to potential customers.
- Create a pipeline of opportunities and maintain forecasts.
- Listen to customer feedback to inform product and marketing strategies.
🎯 Requirements
- 1+ years in account management, sales, or customer success.
- SaaS/tech experience, especially with high-volume SMB accounts.
- Salesforce experience is a plus.
- Excellent written and verbal communication; strong customer relationships.
- Ability to close deals and drive commitments; growth mindset.
🎁 Benefits
- Equity and other meaningful benefits.
- Remote-friendly with optional HQ visits up to 10 days per year.
- Equal opportunity employer with inclusive culture.
- Growth opportunities in a fast-paced environment.
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