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crm forecasting account management renewals upsell📋 Description
- Manage a portfolio of ~200 SMB customers with renewals and upsell.
- Run structured account reviews and spot workflow gaps for adoption.
- Balance high-volume book with deep commercial plays.
- Collaborate with CSMs, AEs and Product to drive adoption and revenue.
- Maintain CRM hygiene and accurate forecasting across opportunities.
- Lead renewal pricing and contracting end-to-end.
🎯 Requirements
- Experience managing ~200 SMB accounts in SaaS.
- Strong negotiation, pricing and contracting skills.
- Excellent cross-functional collaboration and communication.
- CRM proficiency and pipeline forecasting.
- Ability to balance speed and depth in SMB sales.
- Self-motivated, autonomous, and startup minded.
🎁 Benefits
- Equity options on a standard vesting schedule.
- Laptop and home-office budget.
- Professional development budget and career growth.
- Paid parental leave for primary and secondary carers.
- 20 days PTO, sick and bereavement leave.
- Global, diverse team with strong culture.
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