Account Manager, SMB

Added
less than a minute ago
Type
Full time
Salary
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Related skills

crm slack salesforce microsoft office suite loom

📋 Description

  • Run SMB account reviews; identify workflow gaps and upsell opportunities
  • Book discovery calls for ~150 accounts to spot upsell opportunities
  • Manage end-to-end renewals: pricing, negotiation, contracting
  • Align with CSMs on context, risks, and timing for commercial plays
  • Prioritise accounts and calendar for expansion and short-term deals
  • Maintain CRM hygiene and forecasting across opportunities

🎯 Requirements

  • Must Have: Strong prioritisation and time management; SaaS sales experience
  • Must Have: Growth mindset; great collaborator
  • Nice to Have: Built world landscape knowledge
  • Essential Tools: Salesforce; Microsoft Office Suite
  • Bonus Tools: Front; Slack; Loom

🎁 Benefits

  • Equity options - own a piece of what you’re helping to build
  • 20 days paid annual leave plus sick, carer’s, and compassionate leave
  • Parental leave - 16 weeks primary and 6 weeks secondary carers
  • Learning & Development budget and transparent career plans
  • Employee Assistance Program (EAP) for mental health support
  • Flexible work - remote and hybrid options, plus weeks away
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