Related skills
crm forecasting customer success salesforce saas📋 Description
- Own end-to-end renewal for 2–250 accounts in up to 10 employees
- Proactively reach out to customers 60–90 days before renewal
- Manage 10–15 renewals per month, with quarterly cycles
- Navigate standard MSA contracts incl. auto-renew and 10% YoY uplifts
- Forecast renewal outcomes and maintain forecasting in Salesforce/Clarity
- Build strong relationships to ensure retention
🎯 Requirements
- 1-3 years in Sales Development, Customer Success, Account Management, or related customer-facing role
- Proven track record of meeting or exceeding targets
- Strong communication skills with ability to build rapport quickly
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities and work independently
- Proficiency with CRM systems (Salesforce preferred)
🎁 Benefits
- Industry-competitive salary and equity
- 100% covered medical, dental, and vision benefits with dependents coverage
- 16 weeks paid parental leave and wellness stipend
- Remote workspace, internet, and mobile phone stipend
- Pension matching
- 25 days of annual leave and unlimited sick time
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