Account Manager (Renewal Specialist)

📋 Description

• Own end-to-end renewal for 2–250 accounts in up to 10 employees.
• Proactively reach out to customers 60–90 days before renewal.
• Manage 10–15 renewals per month with quarterly cycles.
• Navigate standard MSA contracts, auto-renewal clauses, 10% YoY uplifts.
• Forecast renewal outcomes in Salesforce/Clarity.
• Build strong customer relationships to ensure retention.

🎯 Requirements

• 1-3 years in Sales Development, Customer Success, Account Management, or related role.
• Proven track record of meeting or exceeding targets.
• Strong communication skills and ability to build rapport quickly.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and work independently.
• Proficiency with CRM systems (Salesforce preferred).

🎁 Benefits

• Industry-competitive salary and equity.
• 100% covered medical, dental, and vision benefits with dependents coverage.
• 16 weeks paid Parental Leave.
• Remote workspace, internet, and mobile phone stipend.
• Pension matching.
• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney.