Related skills
payments account management fintech customer success blockchain📋 Description
- Act as trusted advisor to clients, ensuring success with BVNK products
- Develop and execute account growth strategies, upsell and cross-sell
- Maintain relationships, drive renewals and negotiations for long-term value
- Deepen partnerships with tailored value props to grow wallet share
- Collaborate with Sales, Product, Support to boost satisfaction and retention
- Proactively resolve customer challenges with swift fixes
🎯 Requirements
- Proven experience in account management or customer success in Payments/FinTech
- Deep understanding of crypto, blockchain, stablecoins, digital assets
- Strong track record of managing and growing enterprise accounts
- Exceptional relationship management, negotiation, and communication skills
- Strategic mindset with history of revenue growth in existing accounts
- Cross-functional collaboration skills and ability to manage multiple priorities
🎁 Benefits
- Fair and competitive salary at every stage of your growth
- Meaningful ownership through our employee option scheme
- Flexible hours with hybrid working at its heart
- Culture built on passionate, growth-minded people
- Flexible holiday policy
- Opportunities to travel to BVNK offices around the world
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