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account management upselling saas stakeholder management training๐ Description
- Manage ~40-60 mid-market accounts prioritizing health and expansion.
- Drive consultative upsell to new budget holders; build cases for modules.
- Lead quarterly reviews with stakeholders to translate usage data into ROI.
- Deliver deep-dive training sessions.
- Forecast renewals 6-9 months ahead; lead negotiations with legal/procurement.
๐ฏ Requirements
- 3โ5 years in B2B SaaS Account Management (Mid-Market)
- Proven Net Revenue Retention (NRR) of 100%+
- Experience navigating multi-stakeholder sales (Legal, IT, Procurement, Finance)
- Strong technical aptitude; quick to learn a complex product
- Hybrid: teaching mindset plus renewals and upsells
- Project management: juggle renewal cycles and training schedules
๐ Benefits
- Flexible Time Off policy โ minimum 4 weeks per year
- Remote First Team
- Flexible Hours
- Work From Anywhere Program
- Health Insurance
- Employee Assistance Program (EAP)
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