Account Manager, Mid-Market

📋 Description

• Drive expansion across your book via upsells and adoption.
• Lead renewals, upgrades, and multi-year contracts (typically $25K+ ACV).
• Build strategic relationships with directors and, where appropriate, C-suite executives.
• Partner with CSMs to participate in Quarterly Business Reviews.
• Develop and execute account plans to proactively identify opportunities.
• Actively manage renewals and identify at-risk accounts to prevent churn.

🎯 Requirements

• 3+ years in mid-market/enterprise SaaS account management or strategic sales.
• Proven track record managing complex sales processes and $25K+ ACV.
• Experience with senior stakeholders and multi-stakeholder buying cycles.
• Comfort leading QBRs and longer sales cycles with confidence.
• Data-driven, with CRM tools like Salesforce or HubSpot to manage pipeline.
• Bachelor's degree in Business Administration or related field preferred.

🎁 Benefits

• Equity and other meaningful benefits.
• Flexible, remote-friendly work environment.
• Career development and growth opportunities.
• Inclusive, equal-opportunity workplace culture.