Related skills
account management customer success relationship management retention cross-functional collaboration📋 Description
- Manage a portfolio of mid-sized customers and deliver value from our solution.
- Build long-term relationships, deliver product demos, and optimize usage.
- Engage with decision-makers and founders; understand priorities and drive outcomes.
- Guide customers through the lifecycle; drive expansion and retention.
- Identify challenges early; lead solution-focused conversations; ensure satisfaction.
- Analyze usage to derive actions maximizing success; share best practices.
🎯 Requirements
- Strong communication skills with a passion for product demos and meetings.
- Proactive, independent work style with teamwork and prioritization.
- Interest in compliance and security; willingness to learn.
- Experience with software products and their development is a plus.
- Enthusiasm for a dynamic, fast-paced environment with growth.
- Fluent German (C2) and English, both written and spoken.
🎁 Benefits
- Freedom to do what you love with trust and impact.
- Flexible hours and location with lifestyle-friendly benefits.
- A future-focused role in security and compliance.
- Paths for expert or leadership growth with programs and budget.
- An autonomous, fast-paced, flat-hierarchy team environment.
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