Manage relationships with clients and maximize platform value.
Proactively identify upsell opportunities and expand product usage.
Serve as main contact for client questions; coordinate with Sales, Support, Product.
Gather and share customer feedback to improve product.
Thrive in a remote-first, fast-paced SaaS environment with strong communication.
Will travel up to 10% for client visits.

🎯 Requirements

Native or C2 Italian; fluent English.
Excellent written and verbal communication.
2+ years in B2B account management or customer success.
Strong multitasking across multiple accounts.
Solutions-oriented, calm under pressure, remote-first; travel ready.
Will travel up to 10%.

🎁 Benefits

Attractive compensation
Full time - Fixed Term Contract (as International Contractor)
Unlimited Time Off
Amsterdam HQ visit 2-4 weeks yearly
Remote work up to 4 weeks per calendar year
Annual team off-site

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