Related skills
crm account management customer success saas b2b📋 Description
- Manage relationships with new and existing clients
- Proactively identify upsell opportunities and expand usage
- Serve as primary contact for client questions and concerns
- Collaborate with Sales, Support, and Product teams
- Gather customer feedback to improve product and service delivery
- Drive long-term client satisfaction and engagement
🎯 Requirements
- Native or C2 Italian speaker; fluent English
- Excellent written and verbal communication
- Strong interpersonal and customer-service instincts
- 2+ years in B2B account management or customer success
- Multitasker; manage multiple clients
- Willing to travel up to 10% for client visits
🎁 Benefits
- Attractive compensation
- Full-time fixed-term international contractor
- Unlimited paid time off
- Amsterdam HQ visit 2-4 weeks/year
- Remote work up to 4 weeks/year
- Extensive paid family leave
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Sales Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!