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account management mixpanel saas renewals amplitude📋 Description
- Single point of contact for all account aspects.
- Partner with Customer Success Architect on accounts.
- Lead strategic account planning; drive renewals and upsells.
- Conduct business reviews with executives and align stakeholders.
- Identify and manage expansion opportunities; forecast and QBRs.
- Collaborate cross-functionally with Sales Engineering, Professional Services, Product, Marketing, and Legal.
🎯 Requirements
- 7+ years in full cycle SaaS, post sales acct mgmt
- Proven track record closing $250K+ deals end to end
- Book of business with net retention quota $5M+; contracts >$1M ARR
- Engage with technical users and executives (Eng, Product, Design)
- Strong written and verbal communication; cross functional collaborator
- Curiosity for product analytics; comfortable presenting to C-suite
🎁 Benefits
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy and additional company holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Pre-Tax Benefits including 401K, Wellness, Holidays
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