Acquire detailed knowledge of products and services to meet client needs.
Manage and grow client relationships as the primary contact for day-to-day account needs.
Cultivate relationships to ensure needs are fulfilled and platform utilization stays high.
Identify upsell opportunities aligned with client requirements.
Partner with cross-functional teams to resolve client concerns.
Support senior accounts and occasional client visits to promote renewals.

🎯 Requirements

Bachelor's degree or equivalent SaaS exp; 2–4 years in digital marketing/account mgmt.
Social media management/advertising, website/funnel building, and SEO.
Experience with CRM systems.
Proficiency with Google Suite, Zoom, Facebook, Instagram, LinkedIn.
Ability to pass a pre-employment background check.

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