Cultivate and grow relationships with key stakeholders to deepen Flexport.
Meet regularly with clients to monitor account health and improve the experience.
Identify, develop, and close upsell, cross-sell, and renewal opportunities.
Monitor client financial health and ensure timely payments.
Lead onboarding and create standard operating procedures.
Scope and guide implementation timelines for new opportunities.

🎯 Requirements

2-4 years in sales/account management or a client-facing role.
Background in logistics, freight forwarding, or supply chain preferred.
Client-centric mindset focused on outcomes and strategic account planning.
Hands-on, process-oriented, structured thinking with problem-solving skills.
Deeply curious about client needs and Flexport solutions.
Proven track record of cross-selling and upselling.

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