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crm forecasting negotiation saas renewals📋 Description
- Own the Renewal Cycle: manage end-to-end renewals; protect and grow ARR.
- Drive Upsells & Expansions: close opportunities; expand usage.
- Straddle CS & Sales: bridge CS and Sales; build pipeline.
- Account Planning: develop strategic account plans; align objectives.
- Commercial Negotiations: lead pricing and contract negotiations.
- Pipeline & Forecasting: maintain CRM; provide weekly/monthly forecasts.
🎯 Requirements
- Location: Based in San Francisco; Hybrid, in office 2–3 days per week
- Experience: 3–5 years in Account Management/Sales/CS at a SaaS company
- Revenue Track Record: history of meeting and exceeding renewal/expansion targets
- SaaS Acumen: understanding of SaaS models, ARR metrics, contracts
- Domain (Preferred): IAM/IT/Security background a plus
- Communication: excellent communication and executive presence
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