Related skills
crm account management data analysis negotiation saas📋 Description
- Own and renew a high-volume SMB book through proactive engagement
- Lead contract discussions: renewal strategy, pricing, add-ons, terms
- Use data to identify trends and translate into scalable playbooks
- Partner with Growth-focused Developer Success Engineering to surface at-risk accounts and retention strategies
- Forecast and close monthly/quarterly renewal and expansion revenue
- Drive growth via structured expansion motions aligned to customer use cases
🎯 Requirements
- 2+ years as Account Manager/Executive in SaaS or API products
- Proven ability to manage multiple concurrent renewals in high-volume environment
- Analytical mindset; use data to inform decisions and build scalable programs
- Excellent communication and listening; collaborative, customer-first
- Confident negotiator with win-win philosophy
- Track record of meeting or exceeding quota and retention
🎁 Benefits
- Competitive equity with 10-year exercise window
- Full medical, dental, and vision coverage (employees 100%)
- Unlimited PTO with a 3-week minimum
- 401(k) plan
- Regular team offsites and meetups
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